Common Questions and Issues

How come I went over my Campaign Daily Limit?
It is possible to go over your BR Campaign Daily Limit. This is due to the way we determine your Verified Orders, and also how your customers enter the Many...
Fri, Aug 14, 2020 at 12:44 PM
What is the Description Format example from the video?
This Salt & Pepper Grinder Make Fresh Cracked Pepper & Salt a Breeze: ✅ Simple, Fresh Pepper with the Push of a Button ✅ Add Your Own Preferred...
Fri, Aug 14, 2020 at 12:45 PM
Can I withdraw my funds from my Wallet?
You have 2 options for withdrawing funds from your wallet: 1. Refund back to your Credit Card You can request a refund transfer directly back to your c...
Thu, Sep 3, 2020 at 11:20 AM
When do the customers get the rebates automatically distributed?
Rebates are automatically distributed as early as 48 hours after the order has been placed and if the order has been shipped. The Manychat flow first ch...
Fri, Aug 14, 2020 at 12:48 PM
Can I send the customer a rebate to an impatient customer?
(For Visa Prepaid Card and Amazon Gift Card campaigns) If your customer is getting impatient and cannot wait 48 hours, you have the option of Manually D...
Fri, Aug 14, 2020 at 12:50 PM
When does the review prompt get sent?
If you have Enabled Reviews ON in your BR Campaign Settings, customers will get the review prompt 6-10 days after the rebate has been distributed. The f...
Fri, Aug 14, 2020 at 12:50 PM
How can I set up SMS and Email and fix these Manychat warnings?
If you would like to Enable SMS and Email followups for your deal on Manychat, you must do the following 3 things: Enable SMS On and Email On in your B...
Fri, Aug 14, 2020 at 12:51 PM
I can't test the deal. Is my FB ad setup correctly?
If you can’t get to the deal from the ad, something is wrong between the Ad and Manychat. You might be experiencing one of these common integration issues. ...
Fri, Aug 14, 2020 at 12:52 PM